Course Title: Apply Communication Skills 

Course Description:

This course focuses on developing effective communication skills required in Occupational Safety (OS) environments. Learners will acquire the ability to communicate safety procedures, hazards, and preventive measures clearly and professionally within an organization. The course emphasizes both oral and written communication used in reporting incidents, conducting safety briefings, and promoting a safety culture at the workplace. It integrates practical communication applications such as writing safety reports, giving toolbox talks, and interpreting safety signage and documentation.

Course Objectives:

By the end of this course, learners should be able to:

1. Demonstrate effective verbal and non-verbal communication in safety-related situations.

2. Prepare clear and accurate occupational safety reports, memos, and notices.

3. Apply active listening and feedback techniques to enhance workplace safety communication.

4. Use appropriate communication channels to report hazards, risks, and incidents.

5. Participate effectively in safety meetings and emergency communication procedures.

6. Promote a culture of open and responsible safety communication among staff.

   Course Outline:

   Unit 1: Introduction to Communication in Occupational Safety

   • Meaning and importance of communication in OS

   • The role of communication in promoting workplace safety

   • Elements and process of communication

   Unit 2: Types and Channels of Communication

   • Verbal and non-verbal communication

   • Written communication (emails, safety notices, reports)

   • Visual communication (signs, symbols, posters)

   • Communication tools in OS (radios, intercoms, digital platforms)

   Unit 3: Effective Safety Communication Skills

   • Active listening and feedback

   • Barriers to safety communication and solutions

   • Communication during emergencies

   • Conducting toolbox talks and safety briefings

   Unit 4: Documentation and Reporting in OS

   • Writing incident and accident reports

   • Preparing safety audit and inspection reports

   • Recording near misses and hazard observations

   Unit 5: Teamwork and Interpersonal Communication

   • Building effective safety teams

   • Conflict resolution in safety management

   • Communication ethics and professionalism

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   Assessment Methods:

   Assessment Component	Description	Weight (%)
   Continuous Assessment Test (CAT)	Short written tests, quizzes, and class participation	30%
   Practical/Oral Test	Role-plays, presentations, and group discussions on safety scenarios	70%
   Written Examination	Final written exam covering theory and application of safety communication	100%

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   Expected Learning Outcomes:

   After successful completion of the course, the learner will be able to:

   • Communicate effectively in safety-related activities and meetings.

   • Prepare and present accurate safety documentation.

   • Demonstrate professional communication behavior in safety contexts.

   • Contribute to the overall occupational safety culture of the institution.